Support

Help with deployment and operations.

Support 5 working days per week, 8 hours per day is included in cloud editions. Create a request, attach files and track its progress in the portal.

How support works.

Open a request and follow its status.

Attach files needed for investigation.

Support is included. Resolution time is not guaranteed without a separate agreement.

Approved service terms will define specific response and resolution times; we do not claim them here yet.

For commercial and general questions, email info@ohmydoc.eu. Detailed support hours and conditions will be published after approval.